Welcome to The Tails Kitchen! By using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully — we promise to keep it short and sweet (just like your pup’s favorite treats).

1. Who We Are

The Tails Kitchen is a fresh food service offering home-style, nutritionally balanced meals for dogs. We operate under Waggly Meals LLP, a registered entity based in Pune, India.

2. Eligibility to Use

By using our website and services, you confirm that:

3. Orders & Subscriptions

Orders can be placed through our website or designated channels
All orders are subject to confirmation and availability
Subscription plans may be paused, modified, or cancelled based on your preferences
Cancellations or changes should be made at least [X hours] before the next scheduled delivery

4. Payments

5. Deliveries

Deliveries are made to the address provided during checkout
Ensure someone is available to receive the delivery during the chosen time slot
Missed deliveries may attract redelivery charges
Delays due to traffic, weather, or logistical issues will be communicated promptly

6. Returns & Refunds

Due to the perishable nature of our meals:

7. Pet Health Disclaimer

While our meals are created with expert guidance, all pets are unique.

8. Intellectual Property

All branding, content, images, and recipes on our platform are the property of Waggly Meals LLP and may not be copied or reused without written consent.

9. Termination of Service

We reserve the right to suspend or terminate services if:

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Pune, Maharashtra.

11. Contact Us

Questions? Bark out to us!

Thanks for trusting The Tails Kitchen. Let’s keep those bowls full and tails wagging!